FAQ

General FAQs
What is Ecosweep's mission?

Ecosweep is dedicated to simplifying lives by providing innovative, efficient, and eco-friendly cleaning solutions for homes and offices.
What is your return and refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it for a full refund.
How can I contact Ecosweep customer support?

You can reach our customer support team via email at [email protected], or through our website's live chat feature.
Product-Specific FAQs
How long does the battery last on the Ecosweep Bot robotic vacuum?

The Ecosweep Bot offers up to 120 minutes of runtime on a single charge, depending on the cleaning mode selected.
What is the warranty period for Ecosweep products?

We provide a 2-year limited warranty on all our products against manufacturing defects.
Can I use the Ecosweep AirPure air purifier in a large room?

Yes, the AirPure is designed for rooms up to 600 square feet and effectively cleans the air in larger spaces.
Does the Ecosweep HandiClean come with any additional tools or accessories?

Yes, it includes a crevice tool, dusting brush, and a pet hair removal tool for versatile cleaning.
How do I clean or replace the filter on my Ecosweep vacuum cleaner?

Most Ecosweep vacuum cleaners have washable and reusable filters. Check the user manual for specific cleaning instructions.

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